Family Promise of Gwinnett – Promise Haven

At Family Promise of Gwinnett, we believe families thrive when surrounded by community, belonging, hospitality, and encouragement. We are seeking an Evening Hospitality & Community Coordinator who will help create a warm, structured, and uplifting evening environment where families feel seen, respected, and supported.

This is more than a job. It is an opportunity to help create the kind of community families can count on while they work toward stability and housing success.

About the Role:

The Evening Hospitality Community Coordinator helps create a welcoming, structured, and supportive environment during evening hours at Promise Haven, a transitional housing program serving families navigating homelessness. This role focuses on hospitality, relationship-building, volunteer engagement, smooth household flow, and fostering a culture of community and belonging as families return from work, school, and daily responsibilities.

This position serves as an important bridge between daytime programming and overnight care by helping create a warm, calm, and connected evening experience. The Coordinator balances hospitality with compassionate accountability while helping families feel respected, supported, and encouraged in their progress.

This role is relational and fast-paced, requiring strong communication skills, organization, emotional intelligence, and the ability to lead with both warmth and consistency. 

Schedule

• 5:45 PM – 9:15 PM
• 3–4 evenings per week (including weekends)
• Consistent assigned schedule
• Shift swaps allowed with advance approval and confirmed coverage

Compensation

• $12–$15 per hour, based on experience
• Part-time evening role

What You’ll Do:

Create a Culture of Hospitality & Belonging

• Welcome families, volunteers, donors, and guests with warmth and professionalism
• Help create a home environment where people feel safe, valued, and encouraged
• Foster connection and positive relationships among families, volunteers, and staff
• Model kindness, calmness, and respect in daily interactions
• Help ensure every evening reflects our culture of community and belonging

Encourage Families Through Evening Support

• Support smooth evening check-ins and transitions
• Offer encouragement and positive reinforcement to families in their progress
• Help maintain a peaceful and structured environment that supports growth and stability
• Use trauma-informed approaches when navigating concerns or challenges
• Support parents in maintaining safe supervision of children

Engage Volunteers & Build Community

• Guide evening volunteers serving meals, fellowship, or projects
• Help volunteers feel welcomed, prepared, and connected to the mission
• Record volunteer hours, engagement, and service activity in the database
• Prepare thank-you cards and appreciation outreach that reflects gratitude and belonging

Support Household Operations

• Oversee evening meal flow alongside volunteers
• Help maintain organized, clean, and welcoming common spaces
• Communicate notable concerns, incidents, or needs to overnight staff and leadership
• Report supply or maintenance needs promptly
• Carry out additional responsibilities as assigned by supervisor

Who You Are

• Warm, relational, and hospitality-minded
• Strong communicator who enjoys working with people
• Organized, dependable, and emotionally steady
• Able to hold healthy boundaries with compassion
• Encouraging and solutions-oriented
• Passionate about helping families thrive through community support
• Experience in nonprofit, hospitality, volunteer engagement, or residential settings preferred

Why Join Family Promise of Gwinnett?

• Be part of meaningful work that helps families rebuild their future
• Join a mission-driven team centered on dignity and encouragement
• Help create a place where families feel they belong
• Make a difference every evening through consistency, care, and connection

How to Apply:

If you are passionate about making a difference in the lives of families experiencing homelessness, we encourage you to apply. Please submit your resume and a cover letter detailing your interest and relevant experience to Andrea McMahon at amcmahon@familypromisegwinnett.og

Family Promise of Gwinnett is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences.